Pricing
One price, everything included, month-to-month. This page is the canonical statement of what TextBack costs — the same figures the homepage and signup show, because all of them read from the same live price.
$49/month per location — founding price
Founding price — locked in while you stay subscribed. The standard price will be $79/month for later signups; your founding price doesn't change while you stay subscribed.
The trial, honestly
Your free 7 days start when TextBack catches your first missed call — not at signup, not when you finish setup. If no call is ever missed, the trial simply waits and nothing is charged. A payment card is collected before the trial can start, so a trial that converts rolls into the paid plan without interruption; cancel during the trial, in one tap in Billing, and you're never charged for the subscription (the one-time carrier registration fee is the exception, if your registration was already filed).
The one-time carrier registration fee: $25
Business texting in the US runs on carrier registration: your business registers a brand and a texting campaign before texts may flow. The carriers charge for that registration. TextBack charges a one-time $25 carrier registration fee when your registration is filed — it covers the carriers' charges for registering your own business — and it's non-refundable once filed, because the carriers don't refund it either. If the carriers ask for corrections and we re-file, we re-file without charging the fee again.
Everything included in the one price
- Instant text-back for every missed, busy, or after-hours call
- A two-way inbox: callers can book a real slot (reply 1), request a quote with a photo (reply 2), or ask for a callback (reply 3)
- AI-drafted replies you approve before anything sends
- Booking calendar with confirmations and reminders
- One gentle follow-up when a caller goes quiet — never a barrage
- Exactly one review request after a completed job
- A weekly report: calls caught, conversations started, jobs booked
- Bilingual conversations — Spanish callers answered in Spanish, end to end
- Carrier registration for your business's texting, handled with you step by step
- STOP and ALTO honoured instantly, quiet hours respected
There are no per-text charges, no tiers of the same product, and no paid add-ons to reach the full feature set. One business, one location, one price.
Comparing honestly
Against a live answering service you're paying per call whether or not it was a job; against a do-it-yourself phone system you're paying with your evenings. The comparison hub walks through the five kinds of sellers and the prices we checked against each provider's own site: missed call text back software, compared →
Pricing questions
What does the trial really cost?
Nothing for 7 days — and your free days don't start until we catch your first missed call, so setup time costs you nothing. A card is collected at signup so the trial can roll into the paid plan without interruption; cancel during the trial and the card is never charged for the subscription. One exception: the one-time $25 carrier registration fee is charged when your business's texting registration is filed with the carriers — it isn't part of the trial, and it isn't refunded once filed.
Why is there a registration fee at all?
The mobile carriers require every business that texts to register — a brand registration and a campaign registration — and they charge for it. The fee passes that one-time cost through, once, when your registration is filed. If the carriers ask for corrections and we re-file, re-filing is free.
Is there a contract?
No. Month-to-month, cancel anytime in Billing. Leaving is the reverse of joining: turn off the call forwarding you switched on and you're fully out — your number was never ours, so there's nothing to port back and nothing is held.
Will my price go up to the standard price later?
No — the founding price is locked in for as long as you stay subscribed. The standard price ($79/month) is what later signups will pay; it is charged nowhere today, and locking in is the entire point of the founding price.
Sell TextBack instead?
Agencies and operators license the platform and sell it under their own brand, at their own prices, billed through their own Stripe: the white-label reseller program →
Start your 7-day free trial · What are missed calls costing you?