Question 1

Do I have to change my phone number?

Accepted Answer

No. You keep your number, your carrier, and your phones. Missed, busy, and after-hours calls are forwarded — only when nobody answers — to your text-back number. Answered calls ring exactly as they do today.

Question 2

How fast is the text after a missed call?

Accepted Answer

Seconds after the missed call. The caller hears it ring out, and the text is on their phone before they've finished dialling your competitor — with a reply, book, quote, or callback option built in.

Question 3

What does the free trial really cost?

Accepted Answer

Nothing for 7 days — and your free days don't start until we catch your first missed call. A card is collected when you start so the trial can roll into the paid plan without interruption — if you cancel during the trial, the card is never charged. If you don't cancel, it's $49 on the trial-end date shown in your portal once your trial has started, then monthly, month-to-month. $49 is the founding price, locked in for as long as you stay subscribed; the standard price will be $79/month.

Question 4

Can customers opt out of the texts?

Accepted Answer

Yes — anyone can reply STOP at any time and they will never be texted again. Texts only ever go to people who just called you: a reply to their own call, never advertising broadcasts.

Question 5

Is there a contract?

Accepted Answer

No. Month-to-month, cancel anytime in Billing. Cancelling stops future renewals — and a trial cancelled in time is never charged at all.